Privacy Policy

1. Information We Collect

We collect information you provide directly:

• Account information (email, name)
• Payment information (processed securely via Stripe)
• Support communications
• Server configuration and usage data

2. How We Use Your Information

We use your information to:

• Provide and maintain our services
• Process payments and send invoices
• Respond to support requests
• Send service-related notifications
• Improve our services

3. Data Storage

Your data is stored on secure servers. Server backups are retained for 7 days. We use industry-standard encryption for data in transit and at rest.

4. Third-Party Services

We use the following third-party services:

• Stripe for payment processing
• Discord for authentication (optional)
• Google for authentication (optional)

5. Data Retention

We retain your account data for as long as your account is active. Upon account deletion, we remove your personal data within 30 days, except where required by law.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt out of marketing communications

7. Cookies

We use essential cookies for authentication and session management. We do not use tracking cookies for advertising purposes.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes via email or through our dashboard.

9. Contact

For privacy-related inquiries, contact us at privacy@shonen.live